Privacy Policy

Southside Medical & Laser Center Privacy Policy

Effective Date: June 19, 2026

At Southside Medical & Laser Center, we value your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

Information We Collect

We collect information from website visitors in three primary ways:

  • Information you voluntarily provide
  • Information collected through web server logs
  • Information collected through cookies and similar technologies

We use this information to improve your experience, respond to inquiries, provide requested services, and enhance our website’s functionality.

Information You Provide to Us

When you complete a contact form, appointment request form, consultation request, or other online submission on our website, you may be asked to provide personal information such as:

  • Name
  • Email address
  • Phone number
  • Preferred appointment details
  • Information related to your inquiry

Please do not submit sensitive personal information through our website forms, including Social Security numbers, driver’s license numbers, financial account information, credit card information, or other highly confidential data. Any information submitted through our website is provided at your own discretion.

We use the information you provide to:

  • Respond to your inquiries
  • Schedule appointments or consultations
  • Provide customer service and support
  • Send relevant communications regarding our services
  • Improve patient experience

You may opt out of promotional communications at any time by following the unsubscribe instructions included in those communications or by contacting our office.

SMS Terms & Conditions

SMS Consent Communication

Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you consent to receive text messages from Southside Medical & Laser Center, you may receive messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Follow-up care instructions
  • Treatment-related updates
  • Customer service communications

Example:

“Southside Medical & Laser Center: This is a reminder of your appointment scheduled for June 25 at 2:00 PM. Reply STOP to opt out of future messages.”

Message Frequency

Message frequency may vary based on your interactions with our office and scheduled appointments.

Potential Fees for SMS Messaging

Standard message and data rates may apply according to your mobile carrier’s pricing plan.

Opt-In Method

You may opt in to receive SMS messages by:

  • Completing an online form
  • Providing consent during scheduling
  • Requesting SMS communications directly from our office

Opt-Out Method

You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also contact our office directly to request removal from our messaging list.

Help

For assistance, reply HELP to any SMS message or contact Southside Medical & Laser Center directly through our website or office phone number.

Additional Options

If you do not wish to receive SMS communications, simply do not provide SMS consent when submitting forms or scheduling appointments.

  • Standard Messaging Disclosures
  • Message and data rates may apply.
  • Message frequency may vary.
  • Reply STOP to opt out.
  • Reply HELP for assistance.

Automatically Collected Information

When you visit our website, certain information may be collected automatically. This information does not personally identify you but helps us maintain website security, analyze usage, and improve performance.

Information We May Collect

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Language preferences
  • Referring website addresses
  • Geographic region based on IP address
  • Website usage data
  • Date and time of visits
  • Pages viewed and interactions performed

Web Server Logs

Like most websites, our servers automatically record information when you visit our website. This information may include:

  • IP address
  • Internet service provider
  • Geographic location
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Date and time of visit
  • Referring websites
  • Search terms used on our website

This information helps us improve website performance, security, and user experience.

Cookies and Similar Technologies

Our website may use cookies and related technologies to:

  • Remember visitor preferences
  • Improve website functionality
  • Analyze traffic patterns
  • Personalize user experiences
  • Support advertising and marketing efforts

Most web browsers automatically accept cookies, but you may modify your browser settings to decline cookies if you prefer. Please note that some website features may not function properly if cookies are disabled.

By using our website, you consent to the use of cookies as described in this Privacy Policy.

Third-Party Services

We may use trusted third-party providers to assist with website analytics, marketing, appointment scheduling, and other business functions.

These providers may collect information such as:

  • IP addresses
  • Browser information
  • Website interactions
  • Cookie data

Information collected by third-party services is generally aggregated and used to help us better understand website performance and visitor engagement.

We may also use advertising and remarketing services that display relevant advertisements based on your interactions with our website.

California Do Not Track Disclosure

Some web browsers include a “Do Not Track” feature. Currently, our website does not respond differently to Do Not Track signals. We continue to collect information through cookies, analytics tools, and server logs as described in this Privacy Policy.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to maintain secure systems, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Sharing of Information

Southside Medical & Laser Center does not sell, rent, or lease your personal information.

We may share information only in the following circumstances:

  • With service providers who assist us in operating our website or business
  • When required by law or legal process
  • To protect the rights, safety, and security of Southside Medical & Laser Center, our patients, or others
  • In connection with a business transfer, merger, acquisition, or sale of assets

Your Rights and Choices

You may contact us at any time to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information where applicable
  • Opt out of marketing communications
  • Ask questions about our privacy practices

Please contact Southside Medical & Laser Center through the phone number, contact form, or mailing address listed on our website for assistance.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our information practices, please contact Southside Medical & Laser Center using the contact information provided on our website.